Shipping and Delivery
Karen Davies, (609) 397-9374
As the buyer, you are responsible for the pick up or shipment of the property you’ve purchased. Most auction houses leave all the details to you. Not Rago’s. Our shipping department is available to assist you: providing quotes, arranging for transport or, if you prefer, scheduling a pick-up by someone of your choosing.
All property must be paid for and removed from the Rago Arts & Auction Center within 14 business days of the auction unless special arrangements are agreed upon in writing to avoid fees. For more details see our Terms of Sale.
Shipping small items by common carrier: We have secured the services of Masterpiece Shipping to take care of the packaging and shipping of all items that can be sent by UPS, FedEx, DHL or USPS. Items are released from the auction house to Masterpiece, with your permission, after your invoice payment has been received. Shipping quotes can be provided by Masterpiece for your approval before shipment occurs. For additional information or questions about shipping small items please contact Karen Davies.
Shipping larger items by freight: Larger items (for example: furniture, bulky or odd shaped items) exceed allowable dimensions or weight restrictions of UPS, FedEx and similar carriers. The auction house can arrange delivery by freight almost anywhere in the United States and worldwide. Depending on the location, these deliveries may be handled by Rago or negotiated with several freight companies that we recommend. We are also happy to work with the freight company of your choosing. Please keep in mind that delivery of these types of items can be an expensive proposition and we urge you to consider this before bidding. For additional information or questions about shipping large items by freight carriers, please contact Todd Wallace.
Shipping quotes prior to auction: Rago’s and its third-party providers are happy to provide shipping quotes. We highly recommend getting shipping quotes for large or heavy objects prior to the auction during preview week. For smalls that will ship by common carrier (UPS, FedEx, DHL or USPS) we recommend getting an exact quote from Masterpiece Shipping after it actually has your merchandise in hand. Their staff will contact you by email with the exact amount of your shipping charges. If for some reason this amount is not acceptable to you, the merchandise will be returned to the auction house and you can make alternative arrangements.
Pick up at Rago’s: Please notify us 24 hours in advance of the pick up and note that there are no pick-ups between 12:00 – 1:00 p.m. New Jersey sales tax of 7% must be added to your invoice when picking up merchandise at the Auction House unless a resale number is on file.